![]() If you do not have a compatible tag in your vehicle, you will receive a bill to pay toll. Pay BY Mail is a program of TxDOT while ZipCash of NTTA. Pay-By-Mail and ZipCash are video tolling system of Texas. Led in various capacities and owned multiple initiatives to deliver tools, technology, and business processes to launch Verizon Business. “Your home tag agency will file a dispute on your behalf to resolve these bill issues with the other agencies,” the message says.Sep 2011 - Feb 20142 years 6 months. The TxTag website had a similar message under the innocuous headline “Announcements,” noting customers might face longer than normal call wait times, but nonetheless recommending that people with what appear to be illegitimate bills call the agency that issued them an electronic toll tag. We will send you a letter confirming the account resolution.” We are working with other tolling agencies to resolve payment. This may have caused some customers with accounts in good standing to receive a Pay By Mail toll bill. We are currently experiencing some delays in processing tag transactions from other tolling agencies. The mobility authority on Wednesday posted a notice on its website saying “we sincerely apologize for the inconvenience. If anyone with a valid electronic toll tag account paid the inflated bills, Reilly said, the toll surcharge and related fees will be refunded to their tag account. “We stopped the process of anything moving once we realized there was an issue,” Reilly said. However, just 550,000 of those higher-priced tolls had gone out in about 100,000 bills, he said.īilling on the other 1 million or so Central Texas Regional Mobility Authority transactions did not occur. 290 East and Texas 71 tollways, said his agency became aware of the problem this month after about 1.6 million toll transactions had been affected. Tim Reilly, director of operations for the mobility authority, which operates the 183-A, U.S. Virtually all toll tag customers living in Central Texas have a TxTag. ![]() For technical reasons, the problem has affected only those customers who used a TxTag on Harris County or Central Texas Regional Mobility Authority tollways, or an EZ Tag on a TxDOT or mobility authority road. TxDOT and its TxTag operation apparently piggybacked on that Harris County translator program, meaning that the problem affected transactions involving TxTags and Harris County’s EZ Tags. ![]() Over time, toll agencies around the country hope to make all of their various tags “interoperable” on all other U.S. Until then, the toll tags issued by TxDOT, the Harris County agency and the North Texas Toll Authority could work on any Texas toll road, but not beyond state lines. The underlying problem involves a “translator” program that the Harris County Toll Road Authority was using in the transition to marrying up Texas electronic tags with systems in Oklahoma and Kansas. STAY ON TOP OF THE NEWS: Click here to sign up for our Breaking News emails “And their expectations aren’t very high: that when they drive on the road that they are charged the proper rate and don’t get fines or bills they don’t deserve.”ĭale said he had called TxDOT and will be meeting with agency officials Thursday. “People in my area are continually frustrated by billing problems on the toll roads,” said Dale, whose House district includes the 183-A tollway operated by the Central Texas Regional Mobility Authority. Tony Dale, R-Cedar Park, was heavily involved in 2014 in what was a stern legislative response to millions of delayed bills and late charges when TxDOT changed its TxTag contractor. ![]()
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